Frequently Asked Questions
If you're here to settle the age-old debate of whether a hotdog is a sandwich, you're barking up the wrong tree. But if you've got questions about Sarky Sloth, you're in the right jungle—keep scrolling!
Returns & Exchanges
How do i return something?
Uh-oh, did we make a whoopsie? No worries, it's a breeze! Just click here to hop over to the returns center, and we'll get things sorted in a jiffy.
Exchanges? Store Credit? We've Got You Covered!
Got something that doesn’t quite fit or just isn’t your vibe? No worries! We offer exchanges or store credit on retail items that are unworn and in the same condition as when they first strutted into your life—up to 30 days after purchase.*
In the UK, we donate returned items to the homeless and disadvantaged, so if your order isn’t spot-on, click here, and we’ll make it right.
*But please, no mysterious stains. We’re a curious bunch, and we might end up licking things to figure out what they are. And frankly, we don’t want to get sick... or pregnant. 😂
Return & Exchange Shenanigans!
Got a sweet deal? You can send back your discounted item for store credit. Your credit will match the price you paid—no freebies included, though.
If you’re looking to swap that discounted item, no worries! Just make sure it's for the same type and value.
Orders & Shipping
Do you ship worldwide?
Alright, we get it—you live in a country where the sun always shines and you don't have to deal with snow shovels. Rub it in, why don’t you?
Fine, you win. We ship everywhere. Tap here for global delivery times.
How long does delivery take? I've got munchies in the oven and it's nearly ready..
I’m a stereotypically impatient millennial, and I’m on pins and needles here! Where’s my order already?
Hey buddy! Lounging in your undies and demanding instant tracking info? Chill for a sec, we've probably already sent it! There’s a 99% chance our email dove into your spam folder. Take a peek, or better yet, make us VIPs in your inbox at hello@sarkysloth.com and opt in for SMS updates if we're really hitting it off.
If you think your order got hijacked by digital buccaneers or the tracking number’s playing hide and seek, shoot us an email. We'll turn on our inner Sherlock Holmes and get to the bottom of it!
Do you offer click & collect? Convenience is utterly overrated!
Ah, look who it is—the oddball who doesn’t revel in the sweet rush of a doorstep surprise. Guess what? No click and collect for you, quirky one! 😎
Worried about your local postie adding a personal sneeze to your parcels? Maybe a cheeky wink might just scare off those germs. Break the ice and keep it weird!
Lost your package to digital buccaneers, or just can’t track it down? Shoot us an email, and we'll get our best detective on the case—Sherlock’s got nothing on us!
Payment Methods: Going Global or Staying Local, We’ve Got You Covered!
🌍 For our globe-trotting shoppers, we accept PayPal, Shop Pay, Apple Pay, Google Pay, and the classic duo: Mastercard and Visa.
For UK? We’ve thrown in some extras! Along with the above, you can also split your payment into worry-free installments with Afterpay, Klarna, Zip Pay, and Lay Buy. Because why pay now when you can pay later?